Quality Policy

At OptiMach Engineering, we are committed to delivering precision components and manufacturing services that meet or exceed our customers’ requirements for quality, reliability, and performance.

1) Our Commitment

• Maintain a quality management system aligned with ISO 9001 principles and continuous improvement practices.
• Ensure all machined components conform to engineering drawings, specifications, and customer expectations.
• Promote a culture of precision, accountability, and proactive problem-solving.

2) Inspection & Verification

Every part produced by OptiMach is subject to in-process and final inspection to verify dimensional accuracy, surface finish, and overall conformance. Measuring tools and equipment are maintained and calibrated in accordance with traceable standards.

3) Supplier Quality

Our suppliers are critical partners in quality. We evaluate and approve vendors based on technical capability, consistency, responsiveness, and adherence to quality and delivery requirements. Nonconforming material is segregated, documented, and addressed through corrective action.

4) Continuous Improvement

OptiMach continuously improves its processes through data-driven analysis, root-cause investigation, and employee training. We actively seek feedback from customers and suppliers to refine workflows, reduce variation, and enhance productivity without compromising quality.

5) Quality Objectives

• Achieve 100% on-time delivery and 0% critical defects.
• Maintain customer satisfaction at or above 95%.
• Invest in advanced metrology and process-control technologies.
• Train and empower all team members to contribute to quality improvement.

6) Policy Communication

This Quality Policy is communicated to all employees and available to customers, partners, and interested parties via our website. It is reviewed annually to ensure continued suitability and effectiveness.

OptiMach Engineering’s success depends on precision, consistency, and trust. We uphold these principles in every component we manufacture.